EU Right of Withdrawal

If you are a consumer located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after the day on which you, or a third party nominated by you other than the carrier, receive the goods. If your order is delivered in multiple parcels or instalments, the withdrawal period expires 14 days after the day on which you, or a third party nominated by you other than the carrier, receive the last item in your order.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by a clear statement. You can do this by using the withdrawal form below, by emailing us, or by contacting us using the contact details provided on our website.

You may use the withdrawal form below, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the cost of standard delivery. We will not reimburse any supplementary delivery costs arising from your choice of a delivery method other than the least expensive standard delivery method offered by us.

We will make the reimbursement without undue delay and no later than 14 days after the day on which we are informed of your decision to withdraw from the contract.

We will carry out the reimbursement using the same means of payment you used for the original transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back, or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must inform us of your decision to withdraw before returning any goods. Once we have received your withdrawal request, we will provide the appropriate return instructions and return address.

Please do not send goods back without contacting us first, as we may be unable to identify or process unsolicited returns correctly.

You must send the goods back without undue delay and no later than 14 days from the day on which you notify us of your withdrawal. You are responsible for the direct cost of returning the goods unless we have agreed to bear that cost.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Withdrawal Form

Complete and submit this form only if you wish to withdraw from the contract.